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PURE AQUA SALT SUBSCRIPTION

Salt delivered. Every 8 weeks.
Set up once. Forget about it.

Your softener uses a small amount of food-grade salt to regenerate. We deliver it straight to your door by Direct Debit, automatically. Pause, skip or change your delivery frequency whenever you need to.

SET UP MY SALT DELIVERY
See Salt Pricing

SUBSCRIPTION PLANS

Four plans. Switch any time.

Our Standard 8-week plan suits most households, while Annual Prepay offers the best value for regular deliveries. You can switch plans whenever your needs change.

Light

Every 12 weeks · 4–5 / year

£33

per delivery

£132–£165/year

  • 1–2 person households
  • Lower water usage
  • 25kg bag included
  • Free top-up service
Choose Light

Standard

Every 8 weeks · 7 / year

£33

per delivery

£231 / year

  • 3–4 person households
  • Typical UK usage
  • 25kg bag included
  • Free top-up service
  • Most popular choice
Choose Standard

Heavy

Every 6 weeks · 9 / year

£33

per delivery

£297 / year

  • 5+ person households
  • High water usage
  • 25kg bag included
  • Free top-up service
Choose Heavy

Annual Prepay

Pay once · save 10%

£208

for the year

Saves £23 / year

  • Same flexibility
  • Pro-rata refund if you cancel
  • 7 deliveries
  • Locked-in 12-month price
Choose Annual Prepay

HOW IT WORKS

Set it up once. WE TAKE CARE OF THE REST.

1.

Direct Debit at install

Your installer sets up your Direct Debit via GoCardless. It takes around 90 seconds, and your first three deliveries are included in your installation price.

2.

We deliver every 8 weeks

Your branded Purer Aqua salt arrives at your door when it’s due. We top up your softener, remove the empty bag and carry out a quick visual check.

3.

You stay in control

Skip a delivery, pause your subscription, change your delivery frequency or update your payment details — all from your customer portal.

Your Customer Portal

Everything you need to manage your subscription, in one place.

Skip a delivery

Going away? Skip the next one — no charge.

Pause your subscription

Pause for up to 3 months. Resume anytime.

Change frequency

Move between 6, 8 or 12 weeks instantly.

Update your payment

Change your card or Direct Debit details securely.

FREQUENTLY ASKED

Salt subscription questions.

What's included with each delivery?

Each scheduled delivery includes your Purer Aqua salt delivered to your home, topping up your softener, removal of the empty packaging and a quick visual check of the system. It’s designed to keep your softener supplied without you having to buy, carry or store heavy bags of salt.

 

 

 

 

 

 

 

 

 

Yes. Purer Aqua uses high-purity Grade A PDV (Pure Dried Vacuum) salt, specifically manufactured for use in water softeners.

Our Standard plan delivers every 8 weeks. If your household needs more or less salt, you can change your delivery frequency to suit your usage.

No problem. You can change your delivery frequency to suit your household’s usage, so if you start using more salt, you don’t have to wait for your usual delivery schedule.

Yes. You can skip your next delivery or pause your subscription for up to three months. When you’re ready, simply resume your normal delivery schedule.

Yes. You’re free to buy suitable Grade A PDV salt elsewhere. The Purer Aqua subscription is designed for convenience — we deliver the salt to your door, top up your softener, take away the empties and carry out a quick visual check of the system.
 
Just let us know. If your new home is within our service area, we’ll update your subscription so your salt deliveries can continue at your new address.
 

You can update your payment details securely through your customer portal. If you need any help, just contact us.

We’ll retry the payment up to three times over the following week. If it still doesn’t go through, we’ll contact you so we can get things sorted before your next delivery.
 
Yes. There’s 30 days’ notice on our Standard, Light and Heavy plans, with no cancellation fee or minimum term. If you’re on Annual Prepay, we’ll refund the unused portion on a pro-rata basis.