🛡 10-Year Guarantee
💳 0% Finance Available
🏠 Founder-led. Nationally focused.
🛡 10-Year Guarantee
💳 0% Finance Available
🏠 Founder-led. Nationally focused.
Your softener uses a small amount of high-purity Grade A PDV water-softener salt to regenerate. We deliver it straight to your door by Direct Debit, automatically. Pause, skip or change your delivery frequency whenever you need to.
Our Standard 8-week plan suits most households, while Annual Prepay offers the best value for regular deliveries. You can switch plans whenever your needs change.
Every 12 weeks · usually 4–5 deliveries/year
per delivery and inclusive of VAT
Every 8 weeks · usually 6–7 deliveries/year
per delivery and inclusive of VAT
Every 6 weeks · usually 8–9 deliveries/year
Our Standard 8-week plan suits most households, while Annual Prepay offers the best value for regular deliveries. You can switch plans whenever your needs change. Please read our Salt Delivery Subscription Terms here for full details of payments, renewals, delivery access, missed deliveries, cancellations, refunds and price changes.
Choose the delivery schedule that suits your household. We’ll confirm your plan and securely arrange payment before your first paid delivery. Your first three scheduled deliveries are included with a qualifying Purer Aqua installation.
Your salt arrives when it’s due. Where safe access is available, we’ll top up your softener, remove the empty packaging and carry out a quick visual check.
Contact our team to skip a delivery, pause your subscription, change your delivery frequency or update your payment details. We’ll confirm every change with you.
Everything you need to manage your subscription, in one place.
Contact us before your next delivery is due and we’ll confirm the change. There is no charge for skipping a delivery.
You can pause your subscription for up to three months. We’ll confirm the pause and your scheduled restart date.
Contact us to move between 6-, 8- or 12-week delivery schedules.
Contact us and we’ll provide a secure way to update your Direct Debit details. Please never send bank details by email.
Each scheduled delivery includes your Purer Aqua salt delivered to your home, topping up your softener, removal of the empty packaging and a quick visual check of the system. It’s designed to keep your softener supplied without you having to buy, carry or store heavy bags of salt.
Our Standard plan delivers every 8 weeks. If your household needs more or less salt, you can change your delivery frequency to suit your usage.
No problem. You can change your delivery frequency to suit your household’s usage, so if you start using more salt, you don’t have to wait for your usual delivery schedule.
You do not need to be home if you have nominated a safe place for your delivery. We can only top up your softener and remove empty packaging when the unit is safely accessible. If access is unavailable, we’ll leave the sealed salt in your agreed safe place. If there is no suitable place to leave it, we’ll contact you to rearrange the delivery.
Yes. You can skip your next delivery or pause your subscription for up to three months. When you’re ready, simply resume your normal delivery schedule.
You can update your payment details securely through your customer portal. If you need any help, just contact us.
No problem. You can change your delivery frequency to suit your household’s usage, so if you start using more salt, you don’t have to wait for your usual delivery schedule.