🛡   10-Year Guarantee

💳   0% Finance Available

🏠   Founder-led. Nationally focused.

CONTACT

Talk to us.
We pick up.

Call, email, WhatsApp or message us — whichever you prefer. Our team is here to help with questions, surveys, installations and ongoing support.

Phone
01865 123 123

Speak directly to our team for advice, survey bookings, installation questions or customer support.

Email
hello@pureaqua.com

For general enquiries and anything that doesn't need an immediate answer. We aim to respond within 2 working hours.

WhatsApp
+44 7000 000 000

Not sure whether a softener will fit? Send us a photo of your under-sink space or plumbing and we'll take a look.

Live chat

Chat with our team Mon–Fri, 9am–5pm. Outside those hours, our virtual assistant can help with common questions and take your details.

contact

Send Us A Message

We’ll only use your details to respond to your enquiry. See our Privacy Policy for more information.

OUR COVERAGE

BASED IN OXFORDSHIRE. SERVING HOMES ACROSS THE UK.

DO WE COVER YOUR AREA?

Enter your postcode to check whether installation is currently available in your area.

Not in one of our current service areas?
Get in touch — we’re expanding our installation coverage across the UK.

WHAT HAPPENS NEXT?

1 — Book your free home survey

Choose a convenient time for us to assess your water, plumbing and installation requirements.
2 — Get your clear quote

We’ll recommend the right softener for your home and give you a clear price, with no pressure to go ahead.
3 — Choose your installation date

If you’d like to go ahead, we’ll arrange a convenient installation date and take care of the rest.

HERE TO HELP

QUESTIONS ARE WELCOME.

Whether you’re comparing softeners, wondering whether one will fit, already have an installation booked or need support after installation, just get in touch. You’ll speak to a team that knows the product and installation and can help.
THINKING ABOUT A SOFTENER?
Ask us anything before you book. No obligation and no pressure.
ALREADY A CUSTOMER?
We’re here for installation, salt, servicing and ongoing support.
PREFER TO TALK?
Call, email, WhatsApp or use live chat — whichever works for you.